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FAQ

Frequenty asked questions.

Where can you detail my car?

Anywhere you want. At your house, apartment, in a parking lot, or even out on the curb. As long as your car can be safety and legally accessed (we can park there), we'll detail it. Please do give us a call or shoot us a message if you're not parked at home. Otherwise, we'll contact you beforehand to make sure everything checks out.

Do you charge a deposit upon scheduling?

We take a small $25 dollar deposit to deter last minute cancellation. 

Can I cancel/reschedule my appointment?

Yes. You can cancel or reschedule 24 hours before your appointment without losing your deposit. 

What is the best way to contact you?

Phone is the fastest way of reaching us, but text and messaging through the site are great for less urgent matters.

Should my car be emptied out before service

For the best clean possible, and for the sake of our staff, please do make sure your car is emptied out before your service begins. If you cannot, ensure your items are consolidated to one area or stored in a bag. A couple of personal items like sunglasses or a jacket shouldn't be an issue. If there is a lot of clutter, we'll have to work around it, and that will lead to an insufficient clean.

What happens if my trunk isn't empty?

Any items that are in your trunk will be worked around. If there is too much clutter, we'll simply skip the trunk and move on to another area. 

What happens if my truck bed isn't empty?

Only applicable with the 'truck bed detail' add-on: If there's anything that cannot be moved with minimum effort, or if it would take more than a minute to move (at our discretion), then we'll skip it and move on. If we have to skip it, you won't be charged for it. 

Will you customize a package?

Certainly. If the package you desire is not available, we'll quote you on exactly what you need.

Do you offer package deals?

Yes. We will offer repeat details at a negotiated price if desired. Please call to inquire. 

What are you not able to clean?

We do not detail cars with mold, fungus, vomit, excrement, or other biohazards.

Contact Us

Address

500 Terry Francois St.
San Francisco, CA 94158

Contact

617-682-0456

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Hours

Mon - Fri

9:00 am – 7:00 pm

Saturday

9:00 am – 7:00 pm

​Sunday

9:00 am – 5:00 pm

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